Principal Product Designer

We are a team of UX professionals spanning Product Design, UX Research, Content Design, and UX Engineering. Together with our PM and Engineering partners, we create product experiences that are trusted, human-centered, and easy to use—enabling our users to manage, protect, and secure their digital environments with peace of mind.   

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. 

Join the Microsoft Security Copilot and Management UX team and help secure the future of enterprise devices and apps! Microsoft Intune offers a comprehensive, secure, and integrated management solution that ensures a protected hybrid workplace with unified endpoint management. Microsoft Intune empowers admins with key features that include simplified device and app management, streamlined updates, and Windows Autopilot for end-user provisioning and onboarding.  
 

We are looking for a Principal Product Designer that can conceptualize the big picture, has a clear understanding of Enterprise Security, Device Management and AI and its capabilities, and thrives on solving complex challenges—from information architecture to interaction design to high-fidelity execution. You should have a proven record of innovative and strategic thinking, a history of using design to drive new ideas, and the ability to collect feedback from stakeholders and the design team to make the right design decisions.  In this role, you will work with other designers, product managers, and engineers to create forward thinking designs that are user scenario driven and meet business goals. You will leverage user centered design patterns, refine scenarios, place designs into user context, and create interactions that align to those requirements. You will need to show attention to detail and passion in the work you produce. 

Our team is comprised of widely talented and diverse individuals with interesting backgrounds and provocative passions. It’s an environment where creativity and innovation thrive, teamwork is highly valued and where you can solve hard problems through collaboration with a wide range of peers and partners.    

• Deliver world-class design solutions from initial concept through finished product.

• Provide insightful perspectives and ideas that will help shape the direction of company-wide investments in the security space.  

• Advocate for your design solutions by putting them in context of business, user goals, and ecosystem considerations. 

• Incorporate system and framework thinking and pattern-matching into solutions to reinforce integrity of design system and product cohesion   

• Contribute to the visual systems and visual language for a product. 

• Work closely and constructively with product management, content designers, user researchers, engineers and other designers to iterate and deliver design artifacts and solutions. 

• Create wireframes, journey maps, prototypes and detailed mockups to iterate on product scenarios.   

• Seek out and incorporate the feedback of the design team to refine your designs and align to larger product patterns. 

• Clearly communicate your work to peers and leadership.  

• Work alongside leadership team members to create compelling narratives for a specific product or feature and develop product architectures and systems. 

• Contribute to evaluating and prioritizing work. 

• Ship world-class applications that delight technical roles with an emphasis on AI, craft, quality, trust, and positive user and societal impact. 

• Own multiple product areas, identify new opportunities and generate innovative through deep customer understanding, ensuring the experience vision is driven by user needs and manage launches and iterations. 

• Find your own path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively. 

• Cross-functional and cross-divisional communication and dependency management, scoping and scheduling, and seeing through implementation by collaborating with engineering through the finish line. 

• Thrive in a complex, design-driven, product development cycle. Measure success with data and research. 

Required/Minimum Qualifications:

• Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
  • OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
  • OR equivalent experience.

• 6+ years experience in a variety of design tools (especially Figma) and processes such as journey mapping and design sprints/workshops.
• 8+ years hands-on experience creating detailed wireframes (both low and high fidelity), polished design prototypes and other design artifacts in a complex environment. 

Other Requirements: 

• The ability to meet Microsoft, customer and/or government security screening requirements are for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Preferred Qualifications:

• Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 10+ years experience working in product or service design  
  • OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 8+ years experience working in product or service design 
  • OR equivalent experience (e.g., experience using design thinking to solve problems). 

• Experience with Security domain or Enterprise IT.
• Comfortable with ambiguity, design tradeoffs and shifting priorities. 
• Creative and holistic problem solver with a sharp eye for details. 
• Creating and applying established design principles and interaction patterns. Experience using design components and pattern libraries. 
• Experience with Enterprise device management domain 
• Demonstrated breadth across interaction design, information architecture, usability  
• Effective communication and visual storytelling skills   
• Able to scope and estimate efforts accurately and prioritize workload independently  
• Awareness of inclusive design and how it supports Microsoft’s mission. 

• Familiar with agile or lean methodologies. 

• Experience designing user experiences for cloud software and services and/or IT professionals. 

• Experience, understanding, and knowledge of Artificial Intelligence.  

• Experience with OpenAI/ChatGPT. 

• Understanding of Large Language Models (LLM). 

Product Design IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until March 24, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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