Bilingual UX/UI Designer (100% remote)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We are looking for an experienced UX/UI Designer to join our team within the Retirement and Benefits Solutions department. The individual will be responsible for the evolution of the design system, creating mock-ups, and providing support to the team during development.

What's in it for you:

- Embrace work-life balance with flexible arrangements (chose between remote, in-office, or both!)
- Be able to work anywhere in Canada
- Join a dynamic, collaborative team driving innovation in our industry
- Contribute to high-impact, large-scale projects in a rapidly expanding business
- Tailor your benefits package to suit your unique needs and lifestyle
- Enjoy competitive compensation that recognizes your expertise and value
- Accelerate your career growth by deepening your expertise in benefits, pension, and related fields

Responsibilities

• Collaborate closely with product managers and business analysts to understand clients’ business needs and contribute to brainstorming sessions
• Develop user scenarios and flows
• Create mock-ups and prototypes using our design system and existing web products
• Identify key issues and areas for improvement in our web products
• Write visual specifications in work item tickets
• Contribute to the review of design team mock-ups to ensure visual cohesion across different products
• Work on the continuous improvement of the design system
• Support the testing team to help identify visual defects and propose solutions
• Analyze the relevance of suggested improvements and make necessary adjustments
• Collaborate closely with the development team to establish the scope of proposed changes and adapt the solution as needed
• Occasionally participate in client presentations

Requirements

• Degree in computer science, software ergonomics, industrial design, and/or management or equivalent
• 3+ years of relevant experience as a UX/UI designer
• Fluent in both French and English, both spoken and written
• Proficiency in Figma software
• Mastery of best practices and accessibility concepts (WCAG)
• Ability to understanding and using current IT technologies
• Excellent knowledge of user-oriented development methods
• Be meticulous and rigorous in their work
• Excellent interpersonal and communication skills
• Master’s degree in cognitive ergonomics, an asset
• Experience in the pension plans or benefits business, an asset

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.