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Product/UX Designer - 12 month contract

Syndesus
Contract
Remote
Canada
UX Designer

Our client is a vibrant and fun VPN service, recently acquired by a major player in global security software. They are looking for a UX/Product designer to help them shape the future of their mobile app and website.

This is a remote, 12-month contract role within Canada.

The Role

As a Product/UX Designer, you'll own the end-to-end design and optimization of the user experience across mobile (iOS and Android) and web platforms. You'll play a key role in developing and maintaining our UX guidelines and design systems, ensuring a consistent and delightful experience for our users. This is a 12-month contract role with the potential for extension or conversion to a permanent position.

Responsibilities

  • App & Web Design: Lead the design of intuitive and engaging user interfaces for our mobile apps (iOS and Android) and website.
  • UX Optimization: Conduct research, competitive analysis, and usability testing to identify areas for improvement and drive user engagement.
  • Design Systems: Develop and maintain UX guidelines and design systems to ensure consistency across all platforms.
  • Data-Driven Design: Utilize data and user feedback to inform design decisions and measure the impact of your work.
  • Collaboration: Work closely with product managers, engineers, and marketers to ensure seamless execution of designs and alignment with business goals.
  • Platform Ownership: Take full ownership of the Android, iOS, and web platforms, ensuring a cohesive and delightful user experience across all touchpoints.

Skills We Require

  • 3+ Years of Experience: Proven experience in designing user-centered interfaces for mobile and web applications.
  • Mobile & Web Expertise: Strong understanding of mobile design principles and experience designing for both iOS and Android platforms.
  • Design Systems & Guidelines: Experience in developing and maintaining UX guidelines and design systems.
  • User Research & Testing: Familiarity with conducting user research, usability testing, and A/B testing to gather insights and validate design decisions.
  • Collaboration & Communication: Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.  
  • Marketing Acumen: Understanding of marketing principles and the ability to collaborate with marketing teams to drive user acquisition and engagement.
  • Subscription Business Experience: Familiarity with subscription-based business models and user engagement strategies. (Nice to have)
  • Brand Alignment: Appreciation for the fun and unique brand and the ability to create designs that resonate with our audience.

Bonus Points

  • Experience designing paywalls and optimizing conversion rates.
  • Experience with illustration and animation, particularly character animation.
  • Familiarity with UX elements and design frameworks within the mobile landscape.

Team & Culture

You'll be joining a passionate and dedicated team of designers, developers, product managers, and marketers who are committed to building a world-class VPN service. We foster a collaborative and supportive environment where everyone's ideas are valued. Our team is primarily based in the Toronto area