Senior Product Designer (Hybrid/Remote)

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool’s passion for impact, innovation, and people is why they stay.  As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions. 

Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.

About the role

This is a fantastic opportunity to join our talented product team as a Senior Product Designer. In this role, you will collaborate closely with our Principal Product Designer and the broader Product Design team to strategically enhance UX and UI design across our evolving product ecosystem, addressing design challenges at different stages of product development.

Your focus will be on leading and supporting key initiatives that craft seamless user journeys by improving navigation, harmonising workflows, and establishing a unified design vision and systems. Working alongside product owners,  engineers and cross-functional teams, you'll help consolidate legacy UX/UI elements and implement consistent, human-centred design practices across the product teams and ecosystem. Your expertise will be essential in shaping our overall Product Design Vision, Product Strategy, and OKRs.

What will you be doing

Roles and responsibilities include

• Drive UX Initiatives: Lead and contribute strategic insights and guidance to UX/UI projects, helping to break down silos and align design efforts across products.
• Champion Best Practices: Share your design expertise with colleagues, supporting the growth of junior team members through collaboration and knowledge-sharing.
• User Research & Insights: Conduct user research to develop deep empathy for our customers and inform human-centred design solutions.
• Workflow Optimisation: Design consistent and holistic information architectures and navigation systems to simplify complex workflows across products.
• Innovative Design: Create, develop and refine intuitive, engaging features and interfaces that resonate with our brand and meet our users’ needs.
• Design System Contribution: Contribute to the evolution of our design system to streamline both design and development processes while advocating for its adoption across the organisation.
• Cross-Functional Collaboration: Work closely with product owners, engineers, and other stakeholders to align priorities and effectively execute on the product roadmap.
• Data-Driven Improvement: Analyse data and research findings to evaluate the current UX performance and identify actionable insights for improvements.

Who are we looking for

The successful candidate will demonstrate:

• Proven Expertise: You will have extensive experience in UX/Product Design or a closely related role within the software industry, with a strong portfolio showcasing your work on enterprise SaaS software or comparable products.
• Collaborative Mindset: You will have a track record of working effectively within cross-functional teams, contributing valuable design insights that shape product roadmaps and features.
• User-Centred Strategy: You will have demonstrable experience in conducting user research and developing human-centred design solutions that drive business outcomes.
• Adaptability: You will be a natural multitasker, capable of prioritising your work while staying responsive to evolving business needs.
• Excellent Communication: You will have strong communication skills, with the ability to articulate complex design concepts and strategies across diverse stakeholder groups, bridging technical complexity with strategic clarity.

​Working at Learning Pool 

With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. In addition, the Group is the only Strategic Leader offering Lower Total Cost of Ownership solutions in the 2022 Fosway Digital Learning 9-Grid.

Closing date for receipt of applications is 11th April 2025 at 5pm UK time.